Administration

Alumnus: Michigan State University and Florida Atlantic University

Oversees and provides guidance for seminar management including these areas:

• Meeting planning and travel
• Shipping and logistics
• Operating system
• Seminar staff management
• Media specialist
• Curriculum support

California/Norway Native

Alumnus: University of Florida

• Global Business Development
• International Sponsor and Satellite Development
• Product Development

Florida Native

Alumnus: University of Florida

• Manages company growth, budget, and financial stability. 
• Oversees cash flow management, A/R, and A/P. 
• Manages Human Resource activities (policies, payroll, insurances, 401K, year-end reporting). 
• Supervises the bookkeeper and accounting clerk. 
• Prepares banking activities, deposits, and company credit cards. 
• Prepares/analyzes company financial reports. 
• Prepares and processes sales tax returns. 
• Assists CPA with tax preparations. 

Ohio Native
Alumnus: Miami University and Ashland University

• Develops all North American marketing related strategies for all of IAHE, Foundation, Clinic, and ACSTA.
• Develops and implements all Marketing, Advertising, Communications, Public and Community Relations strategies and tactics.
• Develops, oversees, and implements all copy and design for the creation of the support materials and services related to all seminars, products, conferences, community events, the Foundation, and Clinic.
• Serves as Public Relations and Media representative.

Long Island, New York Native

• Manages the Meeting Planning Department.
• Manages our events local to Palm Beach Gardens, FL, onsite and nearby, for visitors, seminars, and events. 
• Meeting Planner for over 200 events annually; search, contract, and audit billing. 
• Meeting Planner for Advanced CranioSacral Therapy and Esalen Institute. 
• Manages and implements travel reimbursement policy. 

Miami Florida Native

Alumnus: University of Florida - Go Gators!

• Maintains & supports on-site servers and workstations. 
• Manages phone system, copiers, and all office technology. 
• Oversees product purchasing and storage. 
• Manages study guide inventory and production. 
• Manages inventory supply for seminars to provide customers with best product options. 
• Manages office building maintenance. 
• Manages vendors and accounts for shipping services. 

Ohio Native

Alumnus: University of Dayton

• Manages Educational Services Team.
• Manages Facilitator Team.
• Manages In-house and sponsored courses.
• Customer registration and other transactions.
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 

Florida Native

• Supervises the Curriculum Support Department. 
• Schedules and creates seminar packets of evaluations, certificates, etc. 
• Orders office and classroom supplies, and manages inventory. 
• Administrates/delegates unassigned administrative projects. 
• Assists with miscellaneous Human Resource duties, including creating procedures, scheduling employee reviews, updating forms, office celebrations, and creating the annual office holiday calendar. 
• Provides assistance with data management for special events such as trade shows. 

Allen Merrell co-founded The Upledger Institute with Dr. John Upledger in 1985. As CEO, he helped get the business, marketing, and seminar side up and running throughout the United States and Canada. in 1991, he turned over the reins to John Matthew Upledger, who continued to build and make the Institute what it is today. Allen went on to form The A.W.Merrell Group, a computer consulting firm with which he remains involved. Allen works with IAHE as a consultant, and advisor.

Florida transplant

• Manages international affiliate bookkeeping. 
• Calculates monthly workshop finance reconciliations & reports. 
• Calculates IAHE quarterly product profit. 

Graduated from Michigan State with a degree in Hospitality and Hotel Management. 

Administrates all special projects for IAHE. 

Manages marketing direct mail and email databases. 

Assists the marketing director with creating workshop emails. 

Sends mail and email for workshops

Ohio/Florida

Alumnus: Palm Beach State College

Responsibilities Include: 

• Prompt attention to income phone inquires
• Varied administrative tasks as directed by the Curriculum Support Supervisor. 

Arizona native

• Serves as Receptionist for main phone lines  
• Serves as back up for Clinic phone line  
• Maintains accurate and up to date customer information   
• Maintains Certification processing  

New York Native

Alumnus: Palm Beach Community College

• Customer registration and other transactions. 
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 
• Supports student placement in Advanced CranioSacral Therapy (ADV) courses. 
• Assists with the scheduling of ADV courses. 

Born and raised in Florida

Alumnus: University of Florida

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff
• Assist international satellite offices with organizing seminars

New Jersey Native

• Teacher Coordinator and Scheduler
• Teaching Assistant Coordinator and Scheduler
• Apprentice Program Coordinator and Scheduler
• Liaison for Instructors and Teaching Assistants
• Maintains re-certification records for teaching assistants and teachers. 

Michigan Native

Alumnus: Michigan State University

• International Association of Healthcare Practitioners (IAHP) Medallion Membership Director. 
• Customer registration and other transactions. 
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 

Georgia Native

Alumnus: Florida Career College

• Customer registration and other transactions
  
• Customer Care
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff
• Assists international satellite offices with organizing seminars. 

Avid runner and dachshund mom

• Manages and applies for CEUs with over 200 state and national boards. 
• Serves as liaison for IAHE instructors and sponsors. 
• Manages the CSTI/O and ShareCare Presenters and Study Group Leaders. 
• Assists the marketing department with creating flyers, sending postcards, and advertising courses on applicable websites. 
• Maintains certain aspects of our database program, such as uploading international rosters, adding new classes, and checking daily registrations. 
• Creates and maintains international access webpages. 

New York Native

Alumnus: Northwood University

• Assists with developing seminars in new overseas locations. 
• Assists international satellites with product translations and organizing seminars. 
• Customer registration and other transactions. 
• Customer care. 
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff. 

Michigan Native

Licensed Cosmetologist in Michigan and Florida

• Customer registration and other transactions. 
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 
• Support student placement in Advanced CranioSacral Therapy (ADV) Courses. 
• Assist with the scheduling of ADV Courses. 

Alumnus: Penn State

Assists and oversee many company-wide projects. 

Pennsylvania Native

Alumnus: Art Institute of Fort Lauderdale

• Print Buyer
• Manager of production, traffic, direct mail, and advertising. 

Florida Native

• Manages bank deposits. 
• Processes vendor checks and credit card payments. 
• Manages customer refunds and accounting level customer transactions. 
• Oversees account collections. 
• Oversees accounting processes from trade shows. 
• Oversees credit card processor relationship and transactions. 
• Reconciles seminar packet financials.

St. Louis native

• Design, develop, & maintain the network of sites
• Database administration, develop custom CMS & automated applications
• Research, procurement, and implementation of third party vendor SaaS solutions
• Provide technical support and assistance in various areas of the IT spectrum

Florida Native

Alumnus: Florida Atlantic University

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff
• Assist international satellite offices with organizing seminars

Florida Native

Alumnus: University of Florida and Florida Atlantic University

• Product development coordination. 
• Manages social media. 
• Manages special events. 
• Teacher relations.
• Special projects coordinator. 
• Dr. John E. Upledger Foundation project direction and support. 

Florida Native

• Manages inventory transfers and variances
• Processes invoices and vouchers
• Maintains vendor documentation and forms
• Creates and manages A/R reports and communications
• Processes Independent Contractor payments
• Reconcilions of sponsored classes
• Video editor

Tom has more than two decades of commercial real estate experience in asset management, property management, leasing, sales, strategic planning, financial analysis and acquisition due diligence. His designations and licenses include Certified Commercial Investment Member (CCIM), Certified Property Manager (CPM), Real Property Administrator (RPA) and Licensed Real Estate Broker in the State of Florida. Mr. McGeachy is past President of the West Coast District of the Florida CCIM Chapter. He holds a B.A. in General Business from Stetson University and an M.B.A. from Babson College, and is the Managing Principal of Ciminelli Real Estate Services of Florida, LLC.

Lou Hawn is the founder and CEO of Icon Technology Consulting, Inc. a nationwide management consulting firm specializing in improving the software development practices of mid to large size companies.  Over the years, Lou and his company have been instrumental in creating and maintaining the web sites of the Upledger Institute, including the International Alliance of Healthcare Educators and International Association of Healthcare Practitioners.

From New York

• Schedules appointments and addresses patient concerns.
• Processes appointment billing and payments. 
• Maintains accurate, up-to-date, and secure patient electronic and hard-copy records. 
• Supports therapists with administrative needs. 

• Manages the Upledger Clinic, while enhancing growth and community outreach. 
• Coordinates Intensive Therapy Programs (IP)
• Administrator and Project Coordinator of the Dr. John E. Upledger Foundation.

• Receives vendor shipments and verifies proper quantity. 
• Stocks all merchandise. 
• Fulfill building repair and maintenance requests. 
• Transports products from off-site storage. 

Florida Native

• Content Creation
• Social Media Management and strategy
• Assists with copywriting and email marketing strategy

Florida Native

Alumnus: Florida Atlantic University

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff
• Assist international satellite offices with organizing seminars

Alumnus: Michigan State

• Receives vendor shipments and verifies proper quantities and integrity
• Produces study guides
• Fulfills product orders
• Maintains company vehicles
• Maintains current knowledge of teacher product preferences for student learning
• Manages process of adding new items to product line

From New York City

Alumni City College of New York

• Meeting Planner for over 200 events annually: search, contract, and audit billing
• Meeting Planner for Convention appearances
• Seminar Staff Travel Coordinator
• AS Hospitality Management