Frequently Asked Questions

How do I locate practitioners who have trained with IAHE?

The International Association of Healthcare Practitioners (IAHP), www.iahp.com, is a useful resource for those seeking trained healthcare practitioners. The IAHP lists information such as name, professional titles, city, state, email, province and phone numbers as well as courses taken.

Please note, due to Florida liability laws, we cannot personally give out referrals or practitioner names. Click here to search our practitioner listing to find a practitioner near you.

Can I attend your courses if I am not a licensed healthcare professional?

The majority of our courses are taught as continuing education modalities for people who are licensed healthcare professionals or certified to perform manual therapy. We are pleased to offer specific classes for the layperson and those non-licensed healthcare professionals called ShareCare.

How do I find out if I am covered under my license to do (CST, VM, NM, etc) and who do I contact?

Qualifications to practice bodywork vary greatly based on state/province. Ability to practice specific modalities may also vary based on profession. Some states and provinces do not require a specific license to be held in order to practice. Industry regulations are known to change frequently. Please contact your state or provincial licensing board for specifics.

What is considered a full-time student for your discounted student tuition?

To receive the student discount (available in most cases for the entry-level class of each modality), you must be enrolled in a full-time educational program designed to lead to licensure or certification as a manual therapist. Massage Therapy programs must be a minimum of 500 hours.

Are Continuing Education Units (CEUs) available for your courses?

Yes, we work with many state and national boards throughout North America to provide CEUs for practitioners. Current CEU status is typically posted here. Before attending a workshop, simply verify CEU acceptance with your professional board.

If the course you would like to attend is not currently approved with your professional board, please feel free to contact our CEU Coordinator at 1-800-233-5880 ext #2 to see about obtaining approval.

I need a new certification/CEU letter or I need transcripts.

To obtain a replacement copy of your class certificate (for display) or CEU letter (for submission to licensing board), please contact 800-233-5880 ext #2. Replacements are $5.00 per set (certificate and CEU letter).

If I have to cancel a class, can I get a refund?

Our preference is to have all students attend their class as planned. Plans changing within 29 days of a class start date cause significant and costly implications for our operations to support your planned attendance.

In most cases:
Transfer to a new class date: No fee up until 29 days prior to the class start date.
Transfer to another class 29-15 days in advance: $100 logistics and planning fee.
Transfer to another class less than 15 days of class start date: $200 logistics and planning fee.
Tuition less the applicable logistics fee is non-refundable.

Cancellation of class: Fully refundable more than 29 days prior to the class start date. Cancellations or no shows within 29 days of the class are nonrefundable and are subject to applicable logistics and transfer fees based upon the date of class cancellation or transfer notification received by our home office. Refundable tuition for students in a package program (core-pak or trak-pak) is based on the early registration pricing for the course/online video involved. Refund requests must be made in writing (email to refunds@iahe.com) within 12 months of the registration.

Email requests to iahe@iahe.com with Attention: Refunds in the subject line; fax to 561-622-4771 Attention: Refunds; or mail to IAHE, Attention: Refunds, 11211 Prosperity Farms Road, D325, Palm Beach Gardens, FL 33410. The policy may vary for classes held in Big Sur, California, classes that are privately sponsored, and courses that are specialized or limited in the number of participants. See specific class for cancellation policy.

Refunds are made in the manner of original payment. See individual classes or call 561-622-4334 or 1-800-233-5880 ext #2 for specifics.

Do you offer scholarships?

At this time, we do not. Although we are happy to work out payment plans on an individual basis. Please call our Educational Services Department at 1-800-233-5880 ext #2 or 561-622-4334 for details.

How many days are your seminars and what hours do they run?

The courses are generally three, four and five days long and usually run from 9am-5pm each day, ending at about 3:30 pm on the last day of class. There are occasionally exceptions to this, so please check with Educational Services at 1-800-233-5880 ext #2 or 561-622-4334 if you have any questions or concerns.

Do I have to come to Florida to attend your school?

For your convenience, we offer our courses throughout the world. Click here to find a course near you.

How far ahead of time do I need to register for a class?

Many courses fill up well in advance of the start date. We recommend that you register as early as possible to ensure your space in a class. Early registration discounts are available on certain classes as well. Click here to find a course near you.

Do the course developers teach the classes?

In some cases yes, though in most cases they do not. Each class was designed by its modality developer, who maintains a rigorous teacher-certification program to ensure the material and presentation is consistent and of the highest quality. All of our instructors have gone through these extensive apprenticeship programs before being certified to teach.

Who is teaching my class and where is the meeting site?

To find out the instructor and meeting site for your class, navigate to your class from here. The information on-line is as current as possible, and phone operators would have the same information. Please be advised that instructors and locations are subject to change.

What hours is your Educational Services Department open?

From 8:30 a.m. to 6:00 p.m. Monday through Friday, Eastern Time.

You can reach us toll-free in North America and most of the Caribbean at 1-800-233-5880 ext #2. In all other parts of the world, please call 561-622-4334.

Can I get a receipt? (This can be for individual class or annual summary)

You have capability of managing and printing many aspects of your account with International Alliance of Healthcare Educators (IAHE). Click here to log into your customer account. Enter your login credentials or request new credentials to be sent to you. Once logged in, follow prompts for what you are requesting. Should you need any assistance, please contact us at 800-233-5880 ext #2 or 561-622-4334

Can I call myself a CST therapist after completing CS1?

CST therapist is not a legal term. The suggested language is that you utilize craniosacral therapy in your practice.